Thank you for your purchase order from our Fine Art Gallery.
Each print is done specific to order using High Quality Archival Photographic Paper and Inks and Varnished for longevity and permitted to dry properly before shipping to reduce the likelihood of damage to your print. Please allow for up to 3 weeks delivery times within Australia, and these times may vary for International customers due import customs, courier contractors.
All unframed prints will be shipped in protective mailing tubes and all care will be made to ensure that your prints arrive in excellent condition. Should your print arrive to you damaged, please contact us as soon as possible so that we can ensure that you receive a high quality print. All Limited Edition Prints are either Framed and Matted or Acrylic Bonded and will be shipped using Professional Packing Courier to ensure that the Limited Edition Print is packed correctly and will be shipped fully insured. You will be provided Tracking details so you can track your order through the delivery process. Please be patient while the couriers deliver your Purchase Print.
Return Policy:
We are pleased that you have chosen to purchase from our gallery we take pride in our workmanship and want to ensure that you are pleased with your purchase. If your print has been received in a damaged condition, we will take all reasonable steps to ensure that you receive your purchase in excellent condition. Please refer to our Terms and Conditions Page
Cancellations:
Purchase order cancellations will only be accepted prior to printing and shipping
Thank you for your patience and understanding.
Kindest Regards,
Craig Roy
Wildlife Horizons